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SHIPPING & DELIVERY POLICY

How It Works

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store and curbside pickup are available for All purchases. Pickups are available Monday - Friday 9 a.m. - 6 p.m.

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free two-day shipping for customers located in and around Mandeville.

Expedited Shipping Fees

We also offer expedited shipping at the following rates

Standard

2 Business days

1 - 10lbs                       $700JMD

                                 10+ lbs                          Additional $55JMD per lb

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information. All times and dates given for delivery of the products are given in good faith but are estimates only. Once your order is packaged, we will send an email with your tracking information.

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DO WE DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

  • Orders cannot be shipped to P.O. boxes.

  • Orders only ship on business days, which are Monday - Friday

  • To ensure same-day shipping within Mandeville, orders must be placed by 12 noon EST. 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy

RETURNS & WARRANTY

How It Works

Satisfaction Guarantee. We are confident in our repair services. If we are unable to fix your device, we will issue a full refund for the repair cost minus the service fee. We stand behind our work. We guarantee our repairs for up to 30 days. If the same issue resurfaces within this period, please return the device to us for further repair. Refunds will only be provided for issues directly related to our repair work. Any unrelated issues are not eligible for refunds. Please note that shipping charges are non-refundable, regardless of the outcome of the repair.

  • Our warranty does not cover screen repairs as each screen undergoes comprehensive testing before and after installation.

  • It specifically covers board level repairs for a duration of 30 days from the resolution of the primary issue(s) that we have repaired. However, it does not extend to the entire device.

  • Any damages caused by accidental liquid spills, charger issues, or drops that occur after you have received the repaired device are not covered.

  • In the event of a repair failure within the 30-day warranty period, you can submit the device for a free repair, even if it exhibits the same problem as initially assessed.

  • We take pride in offering reliable repairs with a low rate of warranty issues.

  • It is highly recommended to back up your device before sending it to us, as we cannot guarantee the preservation of data and do not provide a warranty for any data loss.

  • Complimentary repairs are handled on a case-by-case basis and are not included in the warranty, as our warranty only covers paid services.

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UNPAID INVOICES

  • We generate an invoice upon completing a repair, and it is expected that the invoice will be paid in full within 21 days.

  • Invoices that remain unpaid after 30 days will be subject to a device storage fee of $100 per day.

  • We retain both the device and the unpaid invoice for a maximum of 90 days.

  • After 90 days from the invoice creation, if the invoice remains unpaid, you forfeit full ownership of any items listed on the document or left in our possession to Nu-Tech Supreme Technology & Repairs.

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import wixData from 'wix-data'; import wixCRM from 'wix-crm-backend'; $w.onReady(function () { $w('#submitBtn').onClick(function () { const signatureValue = $w('#signatureInput').value; const pageTitle = $w('#pageTitle').text; // Assuming you have an element with an ID 'pageTitle' to capture the page title. // Submit to Wix CRM wixCRM.createContact({ "emails": [{ "tag": "work", "email": "nutechsupreme@gmail.com" }], // Replace with the desired email address "name": "Signature Submission", "contactInfo": { "Signature": signatureValue, "Page Title": pageTitle }, "allowDuplicates": false }) .then((contactId) => { sendEmailWithSignature(signatureValue, pageTitle); $w('#successMessage').show(); // Assuming you have an element with an ID 'successMessage' to show a success message after submission. $w('#signatureInput').disable(); // Disable the signature input after submission. }) .catch((error) => { console.error('Error creating contact: ', error); // Handle error if necessary. }); }); }); function sendEmailWithSignature(signatureValue, pageTitle) { const subject = 'New Signature Submission'; const body = `Signature: ${signatureValue}\nPage Title: ${pageTitle}`; wixCRM.emailContact('nutechsupreme@gmail.com', { "subject": subject, "body": body }) .then(() => { // Email sent successfully, do any additional actions if needed. // For example, display a success message or redirect to another page. }) .catch((error) => { console.error('Error sending email: ', error); // Handle error if necessary. }); }