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Smartphone/Tablet Repair
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Liquid damage can have prolonged consequences on a smartphone, and although we can temporarily address the issue, there is a possibility of immediate board failure during attempted repair or future device failure. Due to this, water and fire damage are not covered under our warranty. We will do our best but with no guarantee of repair attempt.

Nutech Supreme does not assume responsibility for any data loss. We strongly advise all customers to create a backup of their device prior to sending it in for repair.

Sim Card & Tray removed

In the event that payment is not received by Nutech Supreme within 30 days following the invoice date, it shall be deemed that you have consented to surrender your device as a form of payment. Nutech Supreme retains the right to recycle the device under these circumstances.

50% or more of the quoted cost of repair. Proof of payment should be sent to business WhatsApp: 876-820-3453

Prior board repair work (Non-Refundable):

Additional fees may be charged if you have had your device worked on before and it was either poorly done or made worse hence why you were recommended to us, fee is because of the increased complexity of previous repair attempt/s and more pressure on us to make your day.

Device exposed to liquid

We will not accept responsibility for any feature that we were not able to test before the repair of your device. (Unforeseen Damage): We are in no way responsible for any damage done to items left in our possession in their entirety or in component form; whether the damage is accidental or purposeful. If we cannot offer any solution for your device we will not apply any charges outside of the service fee. If your device turns out to have an underlying secondary defect, then we will give you some options to add on a secondary repair or receive the device back with just the primary problem fixed. Secondary problems mean separate business you are due to pay for unless we at Nutech Supreme decide to waive the charge which is solely our decision in doing so. For example, if your device with a charging issue was solved but then it is discovered you have an additional touch issue, this is a secondary problem and we would still bill for the Primary charging issue with the understanding secondary problem is additionally billable.

Express Service: (Non-Refundable)

(Express repairs): Will put you at the front of the line, this often results in same-day service but does not guarantee it as a job can take more than 24 hours to complete due to related complexities, this fee is non-refundable.

(Standard Repair): Your job will be done in the order it was received.

Home/ Office visits outside of Mandeville will incur higher transportation costs.

Warranty & Terms of Service

Warranty Information: Our warranty does not cover screen repairs as each screen undergoes comprehensive testing before and after installation. It specifically covers board level repairs for a duration of 30 days from the resolution of the primary issue(s) that we have repaired. However, it does not extend to the entire device. Any damages caused by accidental liquid spills, charger issues, or drops that occur after you have received the repaired device are not covered. In the event of a repair failure within the 30-day warranty period, you can submit the device for a free repair, even if it exhibits the same problem as initially assessed. Beyond the initial 30 days, we may provide store credit for the cost of the repair. We take pride in offering reliable repairs with a low rate of warranty issues. It is highly recommended to back up your device before sending it to us, as we cannot guarantee the preservation of data and do not provide warranty for any data loss. Complimentary repairs are handled on a case-by-case basis and are not included in the warranty, as our warranty only covers paid services. Water Damage: Please be aware that water or fire damage to devices can lead to potential failures even after repair. The long-lasting effects of liquid damage can cause issues down the line. Consequently, water damage is not covered under our warranty, and as such we will do our best none the less but with no guarantee of repair attempt. Unpaid Invoices: We generate an invoice upon completing a repair, and it is expected that the invoice will be paid in full within 30 days. Invoices that remain unpaid after 30 days will be subject to a $100 a day device storage fee. We retain both the device and the unpaid invoice for a maximum of 90 days. After 90 days from the invoice creation, if the invoice remains unpaid, you forfeit full ownership of any items listed on the document or left in our possession to Nutech Supreme. Return / Refund Policy: If any issues arise with the Primary repair we performed, we require the device to be returned to us for further diagnosis(free of charge) and if found to be an overcite on our part we will repair the return job free of charge. If we are unable to repair your device and cannot offer a viable solution, we will refund the amount paid for the repair. It is important to note that we cannot issue refunds for unrelated issues, and shipping or courier charges are non-refundable. Diagnostic Fee: Please note that the diagnostic service fee is not included in the repair cost. If a diagnosis is necessary to identify the problem, and a solution is available, but you choose not to proceed with the repair, a fee will be charged for the time spent on the diagnostic service. This fee can amount to as much as 50% of the quoted repair price.

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